The Delivery and packing were good. The finish on the set's board has 2 spots that are not like the rest of the board. Maybe heat warehouse storage damage. If the set was for me, i would likely attempt to resurface or polish the board, but this is a Christmas gift for my son in law, so i will wait until Christmas to see how he wants to treat it. Being polite, he is not likely to mention it to me, but after we play a few games i may point it out and suggest we address it. I don't want it looking poorly years from now, but took off 1 star for the GK "Grandmaster" set product itself.